Key Recurring Themes

• Technical Issues: Many users report frequent crashes, lagging, and glitches, particularly after the app's recent updates and ownership change.
• Algorithm Problems: Users express frustration with the For You Page (FYP) showing irrelevant content, repetitive videos, and ineffective "not interested" features.
• Ad Overload: A significant number of reviews mention an increase in ads, including intrusive ads during videos and excessive promotions for TikTok Shop.
• User Engagement: Content creators are struggling with low engagement rates, and users are frustrated with the app's inability to properly track likes, follows, and comments.

Common Complaints or Issues

• App Performance: Users frequently experience lag, crashes, and audio issues where sounds continue to play even after closing the app.
• Login and Account Issues: Many users report difficulties logging in, being locked out of accounts, or facing issues with account verification.
• Ad Experience: Users are frustrated with the frequency and placement of ads, often feeling overwhelmed by the number of ads in their feeds.
• Content Moderation: Complaints about the app's moderation policies, including censorship and the handling of community guidelines, are prevalent.

Suggestions for Improvement

• Enhance App Stability: Users suggest improving the app's performance to reduce crashes and lag, particularly during video playback and editing.
• Revise Algorithm: Many users want a more effective algorithm that better reflects their interests and reduces repetitive content.
• Ad Management: Users recommend limiting the number of ads and ensuring they do not interrupt video playback.
• Improve Customer Support: There is a strong desire for better customer service, including human support for account issues and clearer communication regarding app changes.

Positive Feedback and What Users Appreciate

• Content Variety: Users enjoy the diverse range of videos and the ability to discover new creators.
• Engagement Features: Many appreciate the interactive features like duets, live streaming, and the ability to connect with others.
• User Interface: Some users find the app's layout and design appealing, noting that it is user-friendly despite the technical issues.
• Community: Users often express a sense of community and connection with other creators and viewers, highlighting the social aspect of the app.